Castle Dental

Castle Dental
Castle Dental 1010 Murfreesboro Road Franklin, TN 37064
Add a Review

Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
Nice and friendly staff BUT... their work is shoddy, overpriced, and long hours of waiting. A 1pm appt often will have you waiting until 5:30pm to be seen. 1 dentist runs between 10 cubicles.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was the waiting area spacious?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Was the dental equipment clean?
Yes
Does this provider treat every client equally?
No, they definitely favor certain clients
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
I was very satisfied with my visit to this office. Everyone was very nice. Thank you.
My dentist is excellent. He really cares about the patient.
Theresa, the dental hygienist was very gentle and explained everything including cost. I did not want injected into the gum unless it was necessary or painful. She swabbed the gum with local anesthetic and waited. She did do antibiotic treatments into pockets and it went great. She is very nice and talks you through everything. I didn't feel rushed and felt that if I had needed injections she would have stopped and waited. Going to the dentist has never been a pleasant experience and have always had teeth and gum problems. Thank you very much Theresa for a "pleasant" experience at a dentist's office.
Everyone on this office is always very friendly!
Add a Review