Susquehanna Dental

Susquehanna Dental
Susquehanna Dental 720 Limekiln Road New Cumberland, PA 17070
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Consumer Feedback

(42 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this provider give the impression that they cared about your concerns?
Yes
Was this dentist friendly?
Extremely Friendly
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Rick xxx.xxx.50.62
March 07, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.25.119
January 28, 2014
I'll write my own draft. I went in for a cleaning but somehow the cleaning got turned into an appointment JUST for xrays then a followup cleaning then they found 4-5 cavaties and so i had to go back for fillings. They said the cavaties would cost me about $250 or so, so i agreed to it. I got the fillings and went to check out and all of a sudden the price went up another $100 to $350. I said why did the price go up when i wasn't informed??? "Oh because he had to use a little extra filling on the teeth". I still had two more fillings to do...according to them but i declined to have them done. They would call me every so often to try to get me to return but again i would decline.

Recently i went to a different dentist and had a cleaning. There was absolutly nothing wrong with my teeth. I did not need 2-3 more fillings as they had said at susquehanna dental. They ripped me off, so, unless you have insurance i'd go elsewhere.
by Bob xxx.xxx.49.39
November 27, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous xxx.xxx.0.199
June 03, 2013
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Does this dentist use current and safe equipment?
Yes
by Anonymous xxx.xxx.64.247
April 18, 2013
Was this dentist's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.30.97
March 05, 2013
by Anonymous xxx.xxx.9.48
March 01, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
by Anonymous xxx.xxx.53.66
February 01, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.74.4
November 20, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.64.247
October 26, 2012
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