Peter Certo Jr, DMD

Peter Certo Jr, DMD
Certo Dental: Cosmetic & Family Dentistry 2211 Chichester Avenue Boothwyn, PA 19061
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
I enjoyed Dr Certo. I believe he is very friendly and personable. I have much gripe on how the clinic is run. It seem that Dr. Certo is the Technician and the dental hygenist were the decision maker. They claim I had several cavicies that need to fill but could not tell me how many or show me where. They threaten a rootcanal If I did not have it done. One hygenist even said I had peridontal disease when just 1 week ago Dr. Certo said I looked fine. I went for a second opinion to 2 dentist who told me that these requested fillings were redo's of prior fillings that was done just 1 year ago. I was not told that from Certo's office, I would have to pay all out of pocket for them, The other dentists said that everything looked fineand I don't need those redo. The hygenist were the one making all the decision it seem to me.
Was this dentist's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the dental equipment clean?
Absolutely! It looked brand new
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider have reasonable prices?
Yes
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this provider answer all of your questions?
Some were answered
They did the cavity filling without asking my agreement. I felt worse when I left.
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
Completely!
Dr. Certo provides all the modern, up to date technology in his office. He always does excellent work and charges fair prices. Unlike, other offices, he definitely will not pressure you into getting dental procedures that you don't need. He is honest and fair with his recommendations and always very helpful. The staff are all very professional, attentive and friendly. Our family has been going to Dr. Certo for many years and would not consider switching to another dentist.
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