Family Dental Care Center

Family Dental Care Center
Family Dental Care Center 43 South Lansdowne Avenue Lansdowne, PA 19050
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Family Dental Care Center is an amazing dentist with great staff. This office is always clean with wonderful service. They are always plesent and helpful with getting a treatment plan together that best fits you. I highly recommend this Dentist to my family and friends. They just did rentavations to thier office and it look's absolutely beautiful.
by Tonya Piner Green xxx.xxx.3.15
July 06, 2017
While the Dentist here are thoroughly knowledgeable in
dentistry providing confidence in service, their one flaw
is NOT LISTENING TO THE PATIENT'S CONCERNS
due to over talking the patient desires. PLEASE LEARN
TO LISTEN, LISTEN, LISTEN.

The office staff is pleasant and always courteous.
by sml xxx.xxx.170.120
December 06, 2014
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Myjoy xxx.xxx.35.15
December 16, 2013
Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. Their prices were pretty high, but I've had to spend more at other places. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. In addition, the dentist who saw me told me that I had teeth that needed to be pulled and that I needed to see a periodontist who told me that the dentist had made an incorrect assumption and that I did not need to have teeth pulled. I will NEVER go back there!
by Annie xxx.xxx.18.252
July 14, 2013
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this dentist use current and safe equipment?
Fairly current
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.0.3
March 05, 2013
Was this provider's office too loud?
No, it wasn't too loud
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did this provider have reasonable prices?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by cheryl xxx.xxx.13.1
January 02, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was the toothpaste used during your cleaning enjoyable?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.123.16
November 20, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this dentist explain your dental procedure to you?
Yes
by Cf xxx.xxx.209.247
November 11, 2012
Their staff was not friendly at all, I didn't feel welcome there. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They didn't call me to remind me about my upcoming appointment, but I really didn't need a reminder. It would've been nice if they had called me but it wasn't essential.
by Not Happy
September 26, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
June 10, 2011
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