Beautiful Smiles Family Dental Center

Beautiful Smiles Family Dental Center
Beautiful Smiles Family Dental Center 564 Old York Road Etters, PA 17319
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Value
5 star average for Value
I am always happy with my visits to this dentist.
by Anita L. Hostler xxx.xxx.23.243
July 29, 2017
One thing I noticed about their office was how clean and organized it was. The front desk staff always greets us with a hello and a smile, they make you feel welcomed from the time you walk through the door until your appointment is complete. They go to great lengths to make sure you are completely relaxed and comfortable the entire time. My son had his wisdom teeth extracted her and by that same evening you didn't even know he had just had 4 teeth extracted. My daughter got hit in the mouth and was very upset because her front tooth was knocked slightly loose Dr. Graver and his assistant made her feel at ease and by the time her appointment was over there were know more tears and she had a positive attitude about what her final outcome would be. Dr. Graver and his entire staff are all very caring and treat you like a persona not just another patient walking through the door. We never wait long at all, our appointments always start on time, and the wait was much shorter than other offices I have been to. Dr. Graver and his staff are very knowledgeable and always take time to answer all my questions whether it is regarding treatment or insurance coverage. They have an easy to use website, with forms that you can fill out before your appointment. If you are looking for good quality dental office with a caring staff, this is the office for you.
by Happy Patient xxx.xxx.209.197
November 15, 2012
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by mark xxx.xxx.105.4
October 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by unhappy xxx.xxx.21.31
April 29, 2012
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. The assistants are nice, the dentist is rude. I feel like my appointment was pointless. I had to go to another dentist to try to save the tooth they worked on. I would never visit them again. I was very disappointed. They also over charge, compare their prices to national averages, it is a joke.
by Jane xxx.xxx.148.1
April 04, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did you feel safe in this provider's care?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
June 27, 2011
Did your teeth cleaning feel rushed?
No
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the waiting room chairs comfortable at this dentist's office?
They were average
by Anonymous
March 31, 2011
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