Sudbrink Oral Surgery Associates

Sudbrink Oral Surgery Associates
Sudbrink Oral Surgery Associates 800 Grandview Drive Ephrata, PA 17522
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
i saw dr sudbrink and later vakkas for two wisdom removals. they were so friendly, nice, reassuring, and gentle. they called me a few days later to personally check up on how I was doing. they are the nicest doctors I have been to. they really care about patients. I went both times to the first appointment of the day so there was no waiting I was in and out in maybe 45 min. I have recommended this place to everyone I know who had to go for some type of oral surgery. these doctors and the staff are fantastic
by ginger hertz xxx.xxx.228.115
June 12, 2015
I had to have one of my wisdom tooth removed so I did a quick search on Google & the Yelp page for this place came up with mostly all 5 star, glowing reviews with good reason! This place is AMAZING!!! I called on a Friday and was given an appt. for the following Tuesday! I asked the receptionist to call me if an earlier appt. became available & within 1/2 an hour, she was kind enough to call me back to let me know that an appt. for tuesday morning was available! They are, hands down, the best oral surgeons ever!! The surgery to remove my wisdom tooth was quick & nearly painless! They prescribed me pain meds but I ended up not needing them! I didn't have insurance & the price was pretty reasonable for what it was! If I ever need an oral surgery in the future, I would go back without hesitation! Even if I'd have to pay out of pocket again!!
by carol xxx.xxx.127.43
September 07, 2014
Did this Dentist take the time with you that you needed?
Yes
Did you leave the Dental office feeling satisfied with your visit?
Mostly
Did the Dentist's staff seem friendly and welcoming to you?
Mostly
Was this provider friendly?
Friendly Enough
Did this Dentist answer all of your questions?
Mostly
by Anonymous xxx.xxx.141.60
April 01, 2014
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Would you recommend this oral surgeon to others?
Yes
by Anonymous xxx.xxx.101.20
September 30, 2013
I never write reviews but this place is great and definitely deserves the 5 star rating that they have. I had 2 wisdom teeth removed last week. Dr. sudbrink was amazing. Not only was he extremely nice and made me feel super comfortable about the procedure, he also gave me a special gel for pain and fast healing. I just had my third wisdom tooth pulled earlier this week! I made my appointment on Friday for Tuesday. I saw Dr. Sudbrink again was treated very well. Tuesday, I was in and out. The procedure only took about 45 minutes and they gave me anesthesia. Then i was good to go. I am now at home, relaxing(and enjoying) the prescribed meds...a little soreness but that's to be expected. the gel they gave me helps a lot. I still have one more tooth that will probably need to be removed and when that time comes... will definitely be coming back! I would recommend this office and Dr. Sudbrink to anyone!
by judy121964 xxx.xxx.200.45
April 01, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The office manager even worked with me on my financial concerns and offered me a discount since I didn't have insurance. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They always make an extra effort to be polite and courteous The office was very easy to locate, extremely clean, and so much advanced technology! Could not have been more impressed with this office!!!!
by Mom of 3 xxx.xxx.193.132
March 20, 2013
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I love how attentive they are here. Their full attention is always on me and it makes me feel special. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I have to say they were late a few times to my appointments. I wish they had made more of an effort to be on time, but I understand that it happens and they were worth the 15 minute wait! To top it all off, they participated with my insurance and I had very little out of pocket expenses! Their entire office made it an enjoyable visit to the Oral Surgeons office.
by Rachel A. xxx.xxx.35.96
March 17, 2013
Did this provider have reasonable prices?
Absolutely!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.203.207
December 29, 2012
Does this provider offer flexible appointment times?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office too cold?
No, it was fine
Did this provider have reasonable prices?
Absolutely!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by john xxx.xxx.203.207
December 02, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them.
by Jill G. xxx.xxx.48.96
September 07, 2012
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