Smith Esther DDS & Associates

Smith Esther DDS & Associates
Smith Esther DDS & Associates 3048 Butler Pike Conshohocken, PA 19428
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.250.109
July 03, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous xxx.xxx.164.3
June 05, 2013
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did you experience excessive oral pain after you left your appointment?
Yes, it took a long time for me to recover
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you experience any unnecessary pain while your teeth were cleaned?
Yes, I was definitely uncomfortable
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous xxx.xxx.84.17
May 30, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.136.130
August 29, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
November 07, 2011
Was it easy to make an appointment with this provider?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this dentist explain your dental procedure to you?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
October 09, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there.
by Arthurs
September 29, 2011
Would you recommend this dentist to others?
I Already Have
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this dentist use current and safe equipment?
Yes
by Anonymous
May 24, 2011
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