Butler Dental Associates

Butler Dental Associates
Butler Dental Associates 121 South Main Street Butler, PA 16001
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Consumer Feedback

(52 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this dentist use current and safe equipment?
Yes
Have the fillings, crowns, or veneers you've received lasted?
No, they didn't last more than a week
Was this provider's staff friendly?
Yes, they went above and beyond
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by MICKI xxx.xxx.187.171
August 22, 2013
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by MS xxx.xxx.92.216
August 20, 2013
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider have a good professional reputation within your community?
Not really, it could be better
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous xxx.xxx.248.167
July 24, 2013
They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. I was completely UNsatisfied with my visit. Waste of time and money if you ask me. When I told them I was in pain during my dental procedure and asked them for a local anesthetic, they said I didn't need it. They didn't even believe me that I was in pain. They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office.
I've only been there twice, but left with double the issues. They said they were giving me a root canal but they didn't tell me until afterwards that they just dug deeper into my tooth and filled it back up and called it 'fixed'.
Later the same evening I couldn't stop coughing until I coughed up a PIECE OF MY FILLING. They shot me up four times and only waited two minutes to begin, but yelled at me when I said I was in pain then continued on. The medicine didn't take affect until two hours later. The very next day my nose started running from saline being shot up in my nasal cavity. It ran out like a water fall for ten minutes. In the middle of class.
DO NOT EVER GO HERE, SAVE YOURSELF THE MONEY AND GO SOMEWHERE ELSE WHERE THEY ACTUALLY KNOW WHAT THEY ARE DOING.
by Anonymous xxx.xxx.142.29
July 18, 2013
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did your teeth cleaning feel rushed?
Yes, I was very disappointed
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous xxx.xxx.42.170
July 12, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous xxx.xxx.188.5
July 03, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this dentist use current and safe equipment?
Yes
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.35.95
July 01, 2013
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did they follow up with you after your appointment?
Yes.
Was the waiting area spacious?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Anonymous xxx.xxx.84.156
June 28, 2013
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
Does this provider offer flexible appointment times?
Yes
Did this dentist answer all of your questions?
Yes
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
by Anonymous xxx.xxx.61.238
June 27, 2013
Would you recommend this dentist to others?
If I Had To
Did your teeth cleaning feel rushed?
Definitely! They barely cleaned my teeth at all
Did this provider use excessive foul language?
No
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Was the dental equipment clean?
No, I don't think they ever sanitize their equipment
by Anonymous xxx.xxx.237.252
June 17, 2013
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