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American Family Dental Care

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American Family Dental Care
American Family Dental Care
(19 Reviews)
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1901 Union Boulevard Allentown, PA 18103
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Does this dentist use current and safe equipment?
Yes
by Anonymous
November 27, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
October 06, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
August 15, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this dentist answer all of your questions?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider have helpful information available online?
Yes
by Anonymous
August 03, 2011
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Ms. B
July 19, 2011
It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.
by Cherie page
June 28, 2011
. They always make sure to return my phone call as soon as possible. They've never left me waiting. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by cara
May 25, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
No
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
May 24, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider listen to your input and concerns?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
March 15, 2011
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Map and Directions
1901 Union Boulevard, Allentown, PA 18103