York Hospital - G W T Bentzel DDS Dental Center

York Hospital - G W T Bentzel DDS Dental Center
York Hospital - G W T Bentzel DDS Dental Center 1001 South George Street York, PA 17401
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Price and service was good.
by Jack xxx.xxx.2.47
May 12, 2017
I would give no star if I could. I would not recommend anyone to go to York Hospital Dental. The worst place to get dental treatment. Second time in a roll I have given updated information for them to submit dental pre-determination for my daughter and for myself, both times cam back rejected because they provide wrong information in the claim. Office hours are rediculous unless you are on welfare and nothing to do. Dental assistance could never be able to help with any questions unless someone in a particular department is still working (from 8 to 3:30) to answer the questions. I still cannot get my teeth looked at for about a year now because of my insurance changes and they could never straightened it out in their dental records.
by Fred H xxx.xxx.157.176
April 06, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did the waiting room smell clean?
Mostly
Would you refer this provider to a family or friend?
Probably
by Anonymous xxx.xxx.62.185
August 11, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Absolutely
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was truly amazed at the broad approach this provider took that considered so many aspects of my life outside of their specialty. Amazing!
by DAWN C xxx.xxx.210.244
June 25, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Does this provider offer flexible appointment times?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.137.67
January 28, 2014
Were the waiting room chairs comfortable at this dentist's office?
They were average
Was this provider's office too loud?
No, it wasn't too loud
Did your teeth cleaning feel rushed?
No
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.220.100
January 02, 2014
Would you refer this provider to a family or friend?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.193.226
December 12, 2013
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous xxx.xxx.113.128
October 07, 2013
Did this provider rush your appointment?
No
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.38.226
August 16, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.139.155
July 02, 2013
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