Gentle Dental

Gentle Dental
Gentle Dental 895 Country Club Road Eugene, OR 97401
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Consumer Feedback

(4 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
1 star average for Expertise
Staff
5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
Was this dentist friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider have reasonable prices?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.69.129
April 08, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
by luigi xxx.xxx.204.129
November 09, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
September 26, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
April 19, 2011
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