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Tyack Dental Group

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Tyack Dental Group
Tyack Dental Group
(62 Reviews)
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433 30th Street Astoria, OR 97103
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Consumer Feedback

(62 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Very please with this facility.
by Robert Lindsley xxx.xxx.251.128
April 02, 2018
My child has been going to this dentist for several years.
Recently they sent me a past notice for a $44 bill that they say was more than 90 days past due. When I called the billing department I asked what it was for because I had never received a bill. I was told it was for fluoride that my insurance wouldn't cover from a cleaning done six months before!!. I asked who authorized the fluoride treatment and they said my child. I explained that I am the one who has the insurance and pays the bills and that procedure should not have been done without my authorization. I was told it didn't matter, they received permission from my child. Now I am responsible to pay for a service I did not authorize. I am not going back.
by scrapper xxx.xxx.238.22
February 15, 2017
Overall I did not find this dental group satisfactory. I did not receive the service I had requested for my first visit and there was no explanation or apology for this until I called in a complaint. When I did have work done the dentist did not even introduce himself and I am not sure I received thorough care on my tooth. I also received a bill for a service not okayed by my insurance or myself. This was also resolved with another phone call but with no apology.
Being a new patient I expected more explanations and introductions to make me feel valued and at ease.
I had some great hygienists who were considerate and thorough. I wish I could say the same for my dentist and office staff.
by not impressed xxx.xxx.82.39
October 05, 2015
I called because I was in severe pain and I have an infection in my tooth. They said they would call back on that Friday and get me in. They didn't call back at all. Then they called on Monday morning to say they could see me a week from Tuesday. What? And then, after explaining that I am in pain and unable to sleep right or eat right, they said they could get me in tomorrow morning, and then the gal seemed angry and dismissive with me, and disconnected the phone call in what seemed like an angry way. I don't get it.
by Eric Bredleau xxx.xxx.177.250
October 20, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
by Anonymous xxx.xxx.169.47
August 25, 2014
Was this dentist's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Steve xxx.xxx.90.24
February 25, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.68.131
January 29, 2014
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this dentist use current and safe equipment?
Yes
by Anonymous xxx.xxx.202.193
January 13, 2014
Were you able to watch TV during your dental procedure?
Not at all. I was extremely bored the entire time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.230.114
December 13, 2013
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous xxx.xxx.158.169
November 12, 2013
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Map and Directions
433 30th Street, Astoria, OR 97103