David L Weiss DDS

David L Weiss DDS
David L Weiss DDS 175 West B Street Suite G Springfield, OR 97477
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
I don't really have a problem with their service, I have a problem with the ethics of this dentist. Two times they told me that a cleaning that they performed would be covered by my insurance, and it was not. Then they performed a filling on one of my teeth, and then said that I needed a crown on it. So I got the crown, which they said would be covered under my insurance. It was not because they had just done a restoration on the tooth a couple of months ago. I don't get why they would recommend two procedures on the same tooth, when it wasn't necessary. All, I know is that now I am out 1200 dollars in procedures, that I really can't afford because they led me to believe that my insurance would cover most of it. I won't be returning!
by Gregg Huskey xxx.xxx.118.77
April 19, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.11.193
March 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.39.22
March 19, 2012
I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They made the extra effort to make sure every question and concern I had was addressed.
by Fred
October 16, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 05, 2011
This a great dental provider. They go the extra mile and really care about people. My kids love them.
by sherry
July 11, 2011
Did you experience excessive oral pain after you left your appointment?
Kind of, it was bearable but I was in pain
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 01, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Yes! It was absolutely excruciating
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous
May 11, 2011
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
by Anonymous
April 06, 2011
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Would you refer this provider to a family or friend?
Yes
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous
March 17, 2011
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