Family Dental Care Associates - Western Hills Plaza

Family Dental Care Associates - Western Hills Plaza
Family Dental Care Associates - Western Hills Plaza 6016 Glenway Avenue Cincinnati, OH 45211
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Consumer Feedback

(80 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Not good at all. The people were very unprofessional and it was an all around unpleasant visit.
by Sarah M. xxx.xxx.130.97
August 14, 2015
Slow and ignore the phones and the patients at the window. Rude and no customer service skills whatsoever. They act like you are bothering them. Very intimidating and come across as if they are lazy and really do not like their jobs are there just for a paycheck
by NA xxx.xxx.30.5
May 30, 2015
horrible place to have to go to but when thats the only place that takes ur insurance u don't have any other options... just recently made me an appt for a time when the office was closed for vacation. have went many of times to be told i had no appt when i know i did. just hate like heck to have to take my grandkids there
by nothappycamper xxx.xxx.189.67
January 08, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Did a staff member acknowledge or greet you when you entered?
No
Did the staff help you feel comfortable when you called with questions or concerns?
Somewhat
Did you feel like this provider's office was sufficiently staffed?
Not really
by Anonymous xxx.xxx.62.193
October 10, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider maintain a professional appearance?
Absolutely
by Nicole xxx.xxx.49.16
September 30, 2014
I was calling as a new patient to schedule cleanings for myself and my children at the western hills location... I sat on hold the first time for about 10 minutes before hanging up and trying again.. I then sat there on hold for another 35 minutes listening to the phone ring at least 200 times and still nobody answered... Thanks but if my phone call isn't important enough ill take my business else where!
by Pam xxx.xxx.245.218
July 01, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Would you recommend this provider to someone who asks for a referral?
Yes
Were you glad that you had the appointment with your provider?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes
by Anonymous xxx.xxx.225.140
June 20, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did you feel that your visit with the provider was time well spent?
Mostly yes
Does this provider remember you by name?
Sometimes
Does this provider welcome questions?
Yes
by Nickie xxx.xxx.49.16
May 19, 2014
Will this Dentist try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Absolutely
Was the waiting area spacious enough?
Yes
Was the chair you sat in during your dental procedure comfortable?
Definitely!
Are you going to visit this provider again?
Possibly
by richard fohl xxx.xxx.30.20
April 17, 2014
. I would recommend them to people I know if I couldn't think of anyone better. All my fillings i had done here have fallen out within a year
by stinky mouth xxx.xxx.122.18
April 04, 2014
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