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New York Dental Group

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New York Dental Group
New York Dental Group
(8 Reviews)
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4501 Vestal Parkway East Vestal, NY 13850
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They overbook patients, which means your appointment starts 45 minutes late. They rush through cleanings. During my last check up, I was taken in 45 minutes late, the hygienist smeared the polish across most of my teeth, but only polished about 5 of them & only on the front of the teeth. She barely touched my teeth. The dentists consistently stand behind my chair, instead of speaking to me face to face. RUDE. The dentist barely looks at my teeth. The dentists are frequently "not available" for the post-cleaning exam. I'm generally told I can make another appointment for the exam. The office is in my insurance network, but is now asking me to pay out of pocket for 100% insurance covered care. I know my insurance reimbursement rates are low, but they have agreed to be in network & are trying to get the difference out of me. The care is poor, you feel like you're on an assembly line.
by Jane Smith xxx.xxx.54.249
April 28, 2017
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by sam xxx.xxx.84.57
January 20, 2012
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
October 17, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous
September 20, 2011
Did this provider have reasonable prices?
They were decent, but not very affordable
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
August 07, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 05, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
August 01, 2011
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
June 27, 2011
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Map and Directions
4501 Vestal Parkway East, Vestal, NY 13850