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Powers Scott Dr DDS Pc

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Powers Scott Dr DDS Pc
Powers Scott Dr DDS Pc
(30 Reviews)
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2105 West Genesee Street Syracuse, NY 13219
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Seems like a nice place. If you have to go to one, they are nice.
by Smitty xxx.xxx.53.85
January 12, 2016
Thorough treatment, friendly and fun staff, doctors are competent. Highly recommend!
by Steve xxx.xxx.53.85
October 22, 2015
Disinterested, rushed, snarky, sarcastic and a complete buffoon
by Jon C xxx.xxx.34.46
December 30, 2014
Great place. For thirty years and going.
by Mrs. B. xxx.xxx.90.93
July 17, 2014
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.58.135
February 13, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Absolutely!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider seem well-trained and experienced?
Absolutely
Would you recommend this dentist to others?
I Already Have
by DaveF xxx.xxx.205.185
February 13, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Would you recommend this dentist to others?
I Already Have
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.202.19
January 21, 2014
My husband has been a patient of Dr. Powers for years and I was a patient for years until an insurance switch. We have found Dr. Powers, the hygenists and secretaries to be very pleasant and caring. Dr. Powers is so personable, my husband is really going to miss him when he retires.The hygenists and office staff are always so caring and polite. There is, however, one exception - the office manager or accounts manager is quite rude and borderline nasty. I've been told that work couldn't be started until my portion is paid in full; she is not even open to working with patients or trying to provide a payment plan. And that's okay, I understand they may have had people in the past that didn't pay but her demeanor is rude, short and unfriendly. I was given a diagnosis code and told I would have to contact my insurance company to get my own estimate, apparently this service is no longer performed by office staff which was a surprise to my insurance customer service person as well. After my dental service, I was told by the office manager that "your insurance company will send you a check, MAKE SURE YOU SEND IT TO US." Which I promptly replied, "I always do". We have received numerous checks to pass on to Dr. Powers office and we always have so I cannot understand what she was getting at. I felt like it was an accusation. I understand people must do their jobs efficiently but someone should have given this account manager some lessons on common decency, politeness and told her a smile goes a long way.
by Jacki xxx.xxx.4.254
October 07, 2013
Was this provider late to your appointments?
No, they were on time
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Bernie xxx.xxx.166.110
August 12, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was the chair you sat in during your dental procedure comfortable?
No, I couldn't wait to get out of it
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.16.206
June 17, 2013
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Map and Directions
2105 West Genesee Street, Syracuse, NY 13219