Carpenter James H DDS

Carpenter James H DDS
Carpenter James H DDS 4800 McDonald Road Syracuse, NY 13215
Add a Review

Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Was the music playing while you waited or during your visit pleasant to you?
No
Does this provider answer the phone in a reasonable time when you call?
Definitely
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.199.110
August 27, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you feel safe in this provider's care?
No, I was scared
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
January 04, 2012
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
by Anonymous
September 21, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 22, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature.
by Michael
May 08, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 28, 2011
Add a Review