Lucia John J DDS PC

Lucia John J DDS PC
Lucia John J DDS PC 625 Panorama Trail Suite 1 Rochester, NY 14625
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The staff at Lucia Family Dentistry is a group of highly skilled, friendly, and caring people.
Dr. Lucia is very professional, caring and knowledgeable. I couldn't imagine going to anyone else.
The whole staff is just amazing. They put the patient first and make you feel comfortable. I look forward to going to my appointments because of them.
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
I went to the same dentist, (Dr. Richard Norman) for over 30 years until he finally retired and sent me a letter saying that he and his entire family would be getting all their future dental care from Dr. Lucia. What a great endorsement to have Dr. Norman recommend Dr. Lucia. I took Dr. Norman's advice and am now a patient of Dr. Lucia. I couldn't be happier. Dr. Lucia is the ultimate professional with all the latest state of the art equipment and a very friendly, courteous, easy to talk to staff. This makes going to the dentist almost like fun. Everybody in his office is genuinely concerned about your comfort and well being during any procedure. He's a "pain free" dentist which is very important to me. No matter what your dental problem is, Dr. Lucia will have options and a solution for you. I intend to go to him for the next 30 years, just like I did with Dr. Norman. If you want an excellent dental experience, you should definitely give his office a call. Tom Warren - East Rochester
What I like about Dr. Lucia's office is everything! Especially their friendliness and how they always make me feel happy when I am there. I have no problems and nothing negative at all to say about them. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They explained all the risks and benefits of my treatment options too.
They know our whole family, take gentle care of our concerns, offer a goodie bag, and the clerical staff have even asked to watch my baby while I get a filling!
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Did this provider have reasonable prices?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the waiting area spacious?
Yes, extremely spacious
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Were you able to relax during your appointment?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
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