Waxman Jeffrey A DMD

Waxman Jeffrey A DMD
Waxman Jeffrey A DMD 2500 East Avenue Rochester, NY 14610
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Every visit to Dr. Waxman's office is pleasant and professional. Donna is my hygienist, and she is very careful and attentive. Dr. Waxman has handled two fillings and a crown for me, and his chairside manner is excellent. He explains everything step by step. Michele, his dental assistant, has a great sense of humor, and makes every visit enjoyable. Dr. Waxman went above and beyond to repair a crown for me recently. He took extra pains to be sure it fit correctly. I recommend this practice to anyone who is looking for a top-notch and friendly dentist.
by Mark Toor xxx.xxx.48.171
October 19, 2017
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did this dentist explain your dental procedure to you?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Karen xxx.xxx.135.220
October 12, 2013
As astonishing as it sounds (and to no one more than myself) I actually enjoyed my visits to this practice. Dr Waxman and Michelle don't bother with frills, are SUPER competent and down to earth--funny, even. Bottom line, this practice is the best dental practice I've been to in... well, that would have to be over 40 years. It is refreshing these days when a consult doesn't feel like a sales pitch. They accomplished in one visit what another dentist would surely have done in (charged for) two.

[automatically generated review based on survey below--what a trip.]

They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by happy patient xxx.xxx.51.33
March 12, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was the dental equipment clean?
Yes
by Matt xxx.xxx.47.92
March 12, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office easy to locate?
Fairly Easy
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous xxx.xxx.183.40
March 12, 2013
I just recently had a teeth cleaning at Dr.Waxmans.The hygentist was excellent,personable and thorough.The person at the desk made you feel at home and Dr.Waxman went out of his way to make conversation with me when he reviewed my records.Also the toothpaste was better than a steak dinner.Overall on a scale of 1 to 10 I give the entire staff a 9.9
by anonymous xxx.xxx.65.251
March 07, 2013
Was the toothpaste used during your cleaning enjoyable?
Not at all. It was absolutely unbearable
by Anonymous xxx.xxx.61.102
November 26, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
by AM xxx.xxx.117.28
May 17, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's office easy to locate?
I got lost, but eventually found it
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
January 10, 2012
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money.
by Healthy Mom
November 09, 2011
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