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Nancy Mufalli DDS

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Nancy Mufalli DDS
Nancy Mufalli DDS
(7 Reviews)
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5782 Main Street # 104 Buffalo, NY 14221
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
They did not call me to remind me about my appointment, I paid the bill before I left, then received a phone call about 2 months later about a balance. They told me if they weren't paid, it would get sent to collection. How is that possible when I never knew there was a balance and never received a bill for it??? I called them back and they told me they would send me an invoice but if it isn't paid by the end of the month, it will go to collections. Um...it's already the 24th, so they're threatening me to pay it within 6 days when I don't even have a copy of the bill yet? My overall experience with this provider was not very good.
by moomie xxx.xxx.137.243
June 24, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this dentist's staff friendly?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous xxx.xxx.8.191
August 09, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Do you feel that you could have received better service somewhere else?
No, I don't think so
by ann jalsa xxx.xxx.85.124
July 30, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.136.125
April 10, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider offer any coupons, discounts or promotions?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
by Linda xxx.xxx.142.185
January 11, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. All my questions were answered, and Dr. Mufalli was extremely patient.
by Cinnabon xxx.xxx.189.72
February 06, 2012
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
March 29, 2011
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Map and Directions
5782 Main Street # 104, Buffalo, NY 14221