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De Santi Michael DDS

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De Santi Michael DDS
De Santi Michael DDS
(15 Reviews)
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554 Sand Creek Road Albany, NY 12205
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
by Anonymous xxx.xxx.5.242
March 20, 2013
They're always professional and competent. The office runs promptly and efficiently. It's very rare that I have to wait at all. It's a father/son office and has a family-caring feel to it. I would definitely recommend them.
by LeaRose xxx.xxx.162.253
November 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.152.215
September 06, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Sure
Was it easy to make an appointment with this provider?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.178.126
June 28, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 04, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this dentist to others?
I Already Have
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous
December 30, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was this provider late to your appointments?
No, they were on time
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
by Anonymous
November 18, 2011
My primary dentist is Jr.

Have never had any problems, I have pretty sensitive/soft teeth, have never had any pain/cold problems. I hated my last dentist, to the point where I didn't bother going, and had some work build up. I ended up having a filling decay, and someone reccomended De Santi. I have had a few molar cavities done, a crown, and one cleaning.

What I really like is when your appointment is a certain time, that means you are getting in the chair at about that time. It isn't a show up then and wait 45 minutes like most other places. They don't overbook, which allows them to spend the time needed to do a good job and make their patients comfortable.
by Pat
October 17, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider rush your appointment?
No
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
September 20, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
July 29, 2011
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Map and Directions
554 Sand Creek Road, Albany, NY 12205