Wayne A Luco DDS

Wayne A Luco DDS
Wayne A Luco DDS 4405 Jager Drive Northeast Rio Rancho, NM 87144
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Was this dentist friendly?
Extremely Friendly
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.123.23
March 29, 2013
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I was not happy that I received another bill after I payed what they said I owed. They gave an estimate in the beginning which was way off...I was not upset about that because they could not really give an exact until they got in there and did the job. I feel like they should know what the insurance pays and I should not receive additional billing when it is their error. It went from $200 (estimate) to $400 (job complete) to another $100 In these economic times most of us are budgeting every cent.
by l xxx.xxx.194.44
April 16, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.19.237
February 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.149.76
February 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.225.2
February 08, 2012
They are more expensive than most. They charged me $261 per quadron for a periodontal scaling and root planing. After calling 5 other dentists in Rio Rancho they all charged $215 to $230. The staff are all very nice and everything is professional and they get you in quickly, but you have to hold there feet to the fire when it comes to prices.
by Chris
November 30, 2011
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was this provider's office clean?
Yes everything was neat and sterile
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
October 04, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was this provider's office clean?
Yes everything was neat and sterile
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Anonymous
May 16, 2011
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