We are very happy to have discovered Pennington Family Dentistry. Dr. Hoffman has won our trust. He is honest, professional, and trustworthy. His staff is friendly, helpful, and polite. It's a charming, homey setting, with modern, up-to-date dentistry care. Without reservation, I can recommend Dr. Hoffman and his practice.
They are excellent as far as ability. Their prices are average for the area. Here's the problem with them and the reason for the bad rating on helpfulness -- they are not, shall we say, concerned about patient pain. I had a root cancel done on a tooth that apparently had a bad infection in it. I cannot easily describe the pain level. I've had other painful things in life, including two broken bones... neither one compared. It was paralyzing pain, which returned in spades as the Novacane wore off. They didn't want to give ANY pain medication. Eventually they gave "Tylenol #3" -- it didn't do much and I learned it's about the weakest prescription pain med out there. I called the next day and was told to, in essence, "take Motrin and tough it out." WTF? I'm not some junkie trying to abuse meds... they obviously know I'm suffering from an infected root canal. Is it too much paperwork to write a script for something that would actually remove the pain??! FAIL!
Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
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