Cheng Allen Y DMD

Cheng Allen Y DMD
Cheng Allen Y DMD 120 Millburn Avenue Millburn, NJ 07041
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Our family have gone to Dr. Cheng over the years, he used to be in Newark in the past. Over the years while in Millburn we stopped going because his staff was so very rude. I think thats the only issue I have with his office. Otherwise I always felt he was a good dentist.
by Narda Greene xxx.xxx.65.102
August 04, 2015
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this provider use excessive foul language?
No
Did your gums bleed excessively after your appointment?
Yes, they should have been more gentle
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous xxx.xxx.174.121
November 02, 2013
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this dentist offer you anesthetic when appropriate?
No, I told them I wasn't comfortable, but they didn't respond
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
by Anonymous7 xxx.xxx.223.92
October 25, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.112.232
October 04, 2013
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you experience any unnecessary pain while your teeth were cleaned?
Yes! It was absolutely excruciating
Did this dentist thoroughly examine your teeth?
No, they only examined them for a few seconds
by Anonymous xxx.xxx.163.130
April 30, 2013
Does this dentist use current and safe equipment?
Fairly current
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous xxx.xxx.193.30
January 23, 2013
Time for me to find a new dentist. I used Dr Cheng for several years and always thought he was generally OK. However, recently my wife pointed out to me just how many times I had to get my caps reglued on because they came off while I was eating. This made me really step back and think hard about all of the care I was given at his office over they years. To be honest, I wouldn't recommend him to another family member. He seems to eager to provide optional services, and I also think he lacks in his attention to detail. I guess its time to move on.
by 2:30 xxx.xxx.143.244
September 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.73.35
September 17, 2012
I've been seeing Dr. Cheng for over 10 years. The initial visits were busy and my teeth needed a lot of work that was done over the course of two years. The last 8 years were for maintenance only. Cleanings every 6 months and deep cleanings every 2 years that he does himself. His checkups are very thorough as he examines each tooth and records his findings in my records to use in comparison on a future visit. He respects his appointment times and I rarely wait for more than 5 minutes in the waiting room. My teeth and gums are healthy with no sensitivity and I'll continue to see Dr. Cheng so they stay that way.
by Keefe xxx.xxx.171.131
July 31, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did this provider listen to your input and concerns?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
January 10, 2012
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