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Franklin Dental Group PA

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Franklin Dental Group PA
Franklin Dental Group PA
(8 Reviews)
> Get Phone Number & Directions
3391 State Route 27 Franklin Park, NJ 08823
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Good dentist. Painless cleaning.
by Jack xxx.xxx.27.42
November 14, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
How would you rate your experience with this provider?
The best
Did this provider show attention to detail?
Absolutely
Are you going to visit this provider again?
Probably not
by Anonymous xxx.xxx.40.20
October 23, 2014
I have been going to Franklin Dental Group for years. Lately, their service has become atrocious. I noticed it while I was still a patient of theirs, but truly realized how unprofessional and out of date their office is once I began going to another local dentist. To list SOME of the poor qualities of the office:
- out of date
-the dentist working on me cursed and used profanity the entire time he was filling my cavity
- the dentist working on me dripped sweat from his forehead into my mouth
- the Novocain wore off mid-drill because the staff talked too much and began my procedure a half hour late
- the front desk staff is extremely rude
- the staff cleaned the spit sink out in front of me and I have never seen something so disgusting or moldy in my life

Suggestion:
find a more up to date and professional office ASAP.
by Long-term patient xxx.xxx.9.209
May 20, 2014
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.82.171
January 13, 2014
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.134.137
May 28, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office clean?
Yes everything was neat and sterile
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.199.6
March 26, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this dentist's office?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was the waiting area spacious?
Yes, extremely spacious
by SV xxx.xxx.131.215
March 13, 2013
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.237.16
February 04, 2013
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Map and Directions
3391 State Route 27, Franklin Park, NJ 08823