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Alliance for Dental Care

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Alliance for Dental Care
Alliance for Dental Care
(11 Reviews)
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40 Winter Street Suite 201 Rochester, NH 03867
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
The care itself is fine. I'm here because of being told a mask was required. I choose not to wear one, nor do I make my kids, yet this place only verbally stated required. Go to the front door, no sign at all about it. Go to front desk, only a sign about hand sanitizer for BP to be taken. Nothing even suggesting a mask. Another sign on their coffee table again not a SINGLE mention of a mask requirement. I ask at the front desk if it's required and she said yes. Honestly regret not refusing because they didn't state it anywhere. It's not a law in NH! I wasn't even the one being seen and was alone in the lobby. No symptoms or even have a cough, yet I have to sit with a mask on and wait. If you're going to try to tell people it's required, do what other places do and actually post it or don't tell people it's required. Besides if people think masks prevent the virus, wouldn't your mask protect you against a non mask wearer? They don't, it's even stated on the sides of the boxes they don't. Nobody should be forced against their will. Disappointed!! I hope others call them out on this and decline wearing one. I'd post this on their Facebook but I don't use it.
by K MG xxx.xxx.230.230
July 21, 2020
I would be weary of good reviews. I had an awful experience with this dental practice. My initial appointment was rushed. After completing full x-rays, the dentist (Dr. Kockhar) spent all of 2 minutes with me to tell me that I needed a crown and then in the same breath he said he could do a filling. I opted for the filling as it would be less expensive. The dental hygienist told me that he always does more dental work than is needed and that if were her mouth she would just get a filling. This should have been my first warning sign.

I scheduled my appointment to complete the filling. They called me the day of the appointment to ask if I could come early because I was the last appointment of the day. I rushed from work only to sit in the waiting room until my original appointment time. After they numbed my mouth, the dental hygienist said the dentist should be right in after I prep for a root canal and a crown. Classic bait and switch. I was so upset by this and decided to see schedule a future appointment with another dentist (Dr. Goodspeed) in the practice.

I then left a message for Dr. Goodspeed asking her to review my x-rays to determine the treatment plan and to share my experience. In the meantime, Dr. Kochhar called the next day only to defend his dental practice and to tell me that I have a trust issue. Obviously this was completely unprofessional and a complete waste of my time and I made sure to state that to this dentist as was quite blunt in doing so. As if that wasn’t bad enough, Dr. Goodspeed called me the following day to state that she would work on me only if I apologized to Dr. Kochhar. This practice is completely unprofessional. I would never recommend them to my worst enemy.
by disappointed xxx.xxx.228.155
February 13, 2014
I was completely unhappy with the sub par attitude of the women at the front desk. They were unethical in their billing. I told them about my inability to pay a ton of money on elective procedures, they assured me this would not be a problem. When I arrived it was as if we had never had the discussion. They charged me an additional $85! I will NEVER Give them another dollar, or any more of my patronage. I would be weary of good reviews, as they are likely written by their employees.
by gypsy xxx.xxx.145.178
October 22, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.145.178
August 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.112.49
August 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Valerie J xxx.xxx.120.127
March 30, 2012
I put off going to the dentist for a few years. Well when I moved to NH, I knew it was time. I found Alliance for Dental Care. The first time I met with Dr. Puneet Kochhar, he told me I had a long road ahead of me for dental work. I have had over 15 fillings, 2 roots canals, and recently 1 implant done. (Still waiting to get the crown). I have never been so happy! The staff are wonderful and are very patient. All my questions get answered and never due I feel rushed! I love going there and getting my teeth cleaned! Sounds crazy but its true. I need one more implant done and I will have my set of teeth back! Its been a long journey but so well worth it! I highly recommend Alliance for Dental and would recommend everyone to go there!
by Amber xxx.xxx.145.178
March 29, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you recommend this dentist to others?
I Already Have
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
July 27, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
July 21, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by lisa sims
June 22, 2011
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Map and Directions
40 Winter Street Suite 201, Rochester, NH 03867