Dr Lane And Associates Family Dentistry

Dr Lane And Associates Family Dentistry
Dr Lane And Associates Family Dentistry 315 Nc Highway 55 West Mount Olive, NC 28365
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this dentist thoroughly examine your teeth?
They examined them, but not very thoroughly
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
by mad/dis customer/dis xxx.xxx.70.194
September 26, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you going to visit this provider again?
If I need to, I'll return
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by sadie bryant xxx.xxx.183.45
August 13, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.251.217
January 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by KRose xxx.xxx.177.83
July 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.252.10
March 30, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by d
June 22, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
May 10, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
March 22, 2011
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