Smith Dustin DMD

Smith Dustin DMD
Smith Dustin DMD 1718 South Main Street Poplarville, MS 39470
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
While drilling my back tooth, the drill slipped and hit my front two teeth, chipping them. They offered to file them down...AT MY EXPENSE! Ultimately denying they did any damage due to the xrays, which were taken BEFORE he started drilling, showing no chips on my front teeth. Obviously, I'm an idiot and didn't feel the drill hit my two front teeth, and I didn't notice that my teeth were chipped miraculously on their own after I left the dentist office. So, now I'm stuck...but I will never go back there again.
by Anonymous xxx.xxx.87.3
June 12, 2013
i have been to this office for or five times. the office staff are rude and unhelpful. i had an infected tooth that they kept bringing me in and giving me antiobiotics and then making am an appt 6 weeks out. by 6 weeks it would be infected again and more antiobiotics. i wound up loosing my tooth because they did not treat me promptly. every time i go there i think WOW i need to find another dentist. the dentist himself is rude ... he just blurts out rude comments and doesn't think about what hes saying. Clearly the staff follows suit. customer service is NOT a priority at all.
My final visit there i went with a broken filling on a root canal. the tooth should have been taken at an oral surgeon but instead they kept me AWAKE the tooth was deep and kept breaking off the DUG and DUG and DUG in my mouth WIDE AWAKE!! OMG it was a nightmare that has me afraid to go to the dentist to this day.....I will never go back to Dr Dustin Smith. His staff is rude and very entitled. they have no concept that their job only exists because if US the clients.....
by WAF xxx.xxx.194.125
February 08, 2013
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The dentist actually asked me if I wanted a crown or a filling for a problem tooth, he didn't seem to know what to do.
by BeeBee xxx.xxx.33.51
September 07, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.146.9
January 21, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 27, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
March 24, 2011
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