Travis & Nolen Oral & Maxillofacial Surgery of St Louis

Travis & Nolen Oral & Maxillofacial Surgery of St Louis
Travis & Nolen Oral & Maxillofacial Surgery of St Louis 4585 Washington Street Florissant, MO 63033
Add a Review

Consumer Feedback

(39 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider have an entertaining selection of waiting room magazines?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
June 22, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The office was very easy to locate. I didn't have any trouble finding it at all. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable.
by Crystal
June 21, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 11, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
June 03, 2011
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Did this provider answer all of your questions?
Yes
by Anonymous
May 19, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have reasonable prices?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 16, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
May 16, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider's staff friendly?
Yes
by Anonymous
April 18, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
March 28, 2011
Add a Review