Charles Hatley, DDS

Charles Hatley, DDS
4700 Forum Blvd Columbia, MO 65203
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office easy to locate?
Fairly Easy
Did this provider show attention to detail?
Kind of, but not very much
Was it easy to make an appointment with this provider?
Yes
Did this provider answer all of your questions?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's staff friendly?
Yes, they went above and beyond
Was this dentist friendly?
Extremely Friendly
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did this dentist thoroughly examine your teeth?
Absolutely not, they barely looked at my teeth
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too loud?
No, it wasn't too loud
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
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