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Heather Cline DDS PC

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Heather Cline DDS PC
Heather Cline DDS PC
(20 Reviews)
> Get Phone Number & Directions
4350 South National Suite C112 Springfield, MO 65810
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Consumer Feedback

(20 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
The staff made me feel like I was bothering them. They are rude and unfriendly. I was disappointed that their staff didn't seem to respect them very much. They weren't disrespectful but I could tell they didn't have a very good relationship. I have already warned everyone I know not to go here. See a different dentist unless you want a horrible experience. Whenever I've gone there, it feels like they care more about money than they do about me. They're always recommending an expensive procedure that I really don't think I need.
Wow...Dr. Cline is horrible! Overpriced poor service, doesnt return phone calls and was very rude to my wife in front of our kids when she had a question about treatment options for one of the kids. I understand that she is busy, but despite what she may think she isnt the only person in the world and I expect at least a little service when paying prices this high. Sure she takes our insurance, but Id rather pay out of pocket then deal with her or her staff. DO NOT go here or let your family have anything to do with this incompetent and rude woman!
by Jon
December 05, 2011
Did you experience unnecessary pain during your visit?
No
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Was it easy to make an appointment with this provider?
Yes
by Anonymous
September 20, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was this dentist friendly?
Extremely Friendly
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 02, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this dentist explain your dental procedure to you?
Yes
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous
July 30, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider give unbiased advice?
Yes
by Anonymous
July 19, 2011
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Do this dentist have a good professional reputation among other dentists?
Somewhat, but they aren't very respected
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
by Anonymous
May 12, 2011
Dr. Cline was very caring and explained things in great detail. The cost estimate that I was given was accurate and easy to understand. I am very fearfull of the dentist and Dr. Cline and her staff were very understanding and made sure that I was confortable with my treatment.

They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. It's very reassuring to know that they are recommended by other dentists. It gives me confidence that I'm going to a professional. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by KatieP
April 22, 2011
Did your teeth cleaning feel rushed?
No
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
April 06, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
March 15, 2011
I feel the responsibility to alert you to the most unprofessional dental office I have ever encountered. The experience I have had with Dr. Cline has been a nightmare. I was charged double my quote for the services provided and they actually performed unnecessary services and charged me for them without my consent. When I tried to resolve the issue, Dr. Cline refused to meet with me. Her receptionist said, "I won't waste any more time talking to you." Then she hung up on me. Another member of her staff said, "we don't need patients." Due to the exorbitant charges at Dr. Cline's office (three times what another office quoted me) I don't have the funds to have necessary work done on my teeth at this time. Please be careful - Dr. Cline is running a very profitable bait and switch operation. You may go to Dr. Cline with a toothache, but you will only end up with a headache.
by AprilTucker87
June 15, 2009
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Map and Directions
4350 South National Suite C112, Springfield, MO 65810