Kevin Stone, MD

Kevin Stone, MD
West Shore Urology 1301 Mercy Dr Muskegon, MI 49444
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Does this urologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by rebecca swanson xxx.xxx.106.50
January 14, 2014
Does this urologist use current and safe equipment?
Yes, the equipment is very advanced!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.102.201
November 27, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.132.166
November 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.240.182
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.201.159
July 18, 2012
This office operates in a very professionsl manner. Good response to phone in needs, helpful staff. I feel much more comfortable here than with my previous urologist and travel 50 miles farther (one way) to be seen here.
by sliphorn
March 05, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 16, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 01, 2011
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