Thomas Biggs II, DO

Thomas Biggs II, DO
Oakland Eye Care 5825 S Main St Ste 202 Clarkston, MI 48346
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I had cataract surgery on my right eye. The results were great. Ended up with 20/20 vision in that eye. Having my left eye done this week. I'm very pleased with Dr. BIGGS. He made me feel very comfortable. I was nervous with the first surgery and he and his staff put me at ease. I would recommend him to any one who is thinking about having cataract surgery. Everyone there took extremely good care of me. I have to say thankyou to Dr. BIGGS and his entire staff at his office and at the surgery center.
by Tim Glander xxx.xxx.148.78
August 13, 2014
Are you going to visit this provider again?
Without a doubt!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's staff friendly?
Friendly Enough
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.109.10
March 04, 2013
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Was this provider friendly?
I didn't feel very welcome
Was this provider's office easy to locate?
Fairly Easy
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous xxx.xxx.141.113
December 09, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.219.238
October 29, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider give unbiased advice?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Lori Place xxx.xxx.183.33
October 08, 2012
by Anonymous xxx.xxx.201.89
April 11, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider listen to your input and concerns?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
February 26, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider rush your appointment?
No
Was this provider's office too cold?
No, it was fine
Did this provider have reasonable prices?
No, it was expensive.
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 02, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to relax during your appointment?
Yes
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
December 13, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
November 09, 2011
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