Mary Jo Voelpel, DO

Mary Jo Voelpel, DO
2659 S Lapeer Rd Ste B Lake Orion, MI 48360
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.82.253
May 15, 2014
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
January 03, 2012
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
by VICKY WELBORN
December 20, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Are you going to visit this provider again?
Not if my life depended on it
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous
October 17, 2011
Was this provider late to your appointments?
No, they were on time
Would you recommend this oncologist to others?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
September 27, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider late to your appointments?
No, they were on time
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
July 18, 2011
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