Matthew Dubois, DDS

Matthew Dubois, DDS
Dubois Matthew S DDS 13046 Eureka Road Southgate, MI 48195
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did the Dentist's staff seem friendly and welcoming to you?
Yes
Does this Dentist answer your questions so you fully understand?
Yes
Would you recommend this provider to others?
I Already Have
Did this Dentist answer all of your questions?
Yes
Did this Dentist take the time with you that you needed?
Absolutely
by Anonymous xxx.xxx.232.16
April 03, 2014
Would you recommend this dentist to others?
I Already Have
Was this provider's office too cold?
No, it was fine
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the toothpaste used during your cleaning enjoyable?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.142.122
November 08, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this dentist friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.181.181
October 29, 2013
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.11.55
October 22, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.254.96
June 01, 2013
Were the waiting room chairs comfortable at this dentist's office?
Yes
Does this provider have helpful information available online?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.1.102
October 30, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was it easy to make an appointment with this provider?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
October 04, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Renee
June 23, 2011
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