Muhammad A. Khan, MD

Muhammad A. Khan, MD
Rochester Neuro and Sleep Center 940 W Avon Road Suite 8 Rochester Hills, MI 48307
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
I will definitely recommend this doctor to people I know. Their staff is very friendly and professional; I felt welcome. It was safe and well taken care of. The chairs in the waiting room at this doctor's office were definitely above average. I was comfortable. They're always answer simple questions over the phone.
I have always suffered with migraine headaches and have been through so many doctors that I almost gave up hope till I met Dr. Khan. He understood exactly what I was going through. After I met him for the first time he ordered test and gave me medication that relived my symptoms almost immediately.I am most impressed that this office does almost all of the diagnostic testing on site. Every person that I had to go to was absolutely wonderful and knew how to make a nervous person feel so at home and comfortable. I would recommend this office with full confidence. After a few of my routine visits I have had all my questions were answered, and I feel a lot more confident and hopeful about the future. They definitely care about patient comfort. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I LOVE MY DR :)
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Wouldn't recommend this doc to even my enemies. Highly unprofessional. Both, the doctor and staff have no care for patients. Looks like they are running a casino - 'show me the money' style. Run as fast and as far as you can from this establishment and doctor. I question the Board for even certifying him
The restrooms were very well-stocked at this provider's office. There's been a time where I've made plans for my appointment, and they've called me to postpone it. It's not all the time, but it's still annoying. They had a few different appointment times available but none were perfect for my schedule. After a while into my appointment I just gave up on asking questions. He said lets see how that goes? The sleep bedroom is old, and my bed came out of the wall! The matress was 5" thick. How is anyone suppose to sleep like that. But the tech Omar was very nice.
Are you going to visit this provider again?
Sure
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider give unbiased advice?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider prominently display their diplomas or business license?
Yes
Are you going to visit this provider again?
Sure
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
They really put in the extra effort to make me feel like a valued and important patient here. I have never seen a more welcoming and friendly office or doctor. Their staff is very friendly and professional. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I wasn't worried about their care or equipment at this neurologists office. It was safe and well taken care of and I could tell their standard of care is very high. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
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