Portnoy & Tu DDS PC

Portnoy & Tu DDS PC
Portnoy & Tu DDS PC 1738 Hamilton Road Okemos, MI 48864
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Without going to any other Family Dentistry in the whole world, I will tell you that the Portnoy & Tu practice is the very best practice to go to for your Dentistry needs and issues!

You won't find 2 doctors that are as competent, professional, and most of all, compassionate, than Dr. Portnoy and Dr.Tu. The staff is also top notch. Anyone I have ever come in contact with there. The staff that make appointments, to the receptionists from the time you arrive to the time you leave, are super friendly. All the dental assistants that help the Doctors, have been very nice, helpful, and compassionate, just like the Doctors. The staff portrays the excellence and the vision for the practice that the Doctors have.

Special kudos to Melissa, who I have spoken to several times over the phone, and who has taken care of me when I have attended appointments there. Also to Dr Tu, who just recently took care of a very serious gum issue I had in February/2021. I was in a lot of pain, and after she performed the correct procedure to begin relieving me of my severe discomfort, Dr Tu contacted me that same evening of my appointment, and, the following evening as well, to see how I was doing! She was genuinely concerned for my welfare. How many doctors follow up on their patients in that manner? Dr. Tu is an amazing doctor, but more importantly, a caring person.

I can't thank this practice enough for all they have done for me, and how caring they have treated me.
by Jeff xxx.xxx.91.51
February 16, 2021
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.152.145
February 02, 2012
Wonderful, personalized and highly professional - they look after our whole family, and do a fabulous job.
by Bryden
November 28, 2011
I have found the staff at Portnoy & Tu to be invariably knowledgeable and concerned, taking care that all my dental issues are properly taken care of.
by Penny Schenker
September 12, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
August 29, 2011
It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. They paid close attention to me and all of my questions were answered. I was very satisfied with my visit. They were helpful and I left feeling encouraged. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything.
by lauren walker
August 05, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They have a very good professional reputation. I know that I'm under the care of an expert. I love that I can count on them to work with me until they find a solution for my situation.
by Ken
July 11, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
May 24, 2011
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you recommend this provider to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
May 10, 2011
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately. They went out of their way to make me feel special and respected. They didn't pressure me to buy anything I didn't need, which I really appreciated. They are both very knowledgeable about teeth care and explain things in a way I would understand. They did say that kissing my babies on the lips wasn't safe for them, and while I understand I just can't follow that rule!
by Fuzzlenose
March 28, 2011
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