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Roger Harris, DO

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Roger Harris, DO
Dean Clinic North
(16 Reviews)
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39880 Van Dyke Ave Ste 202 Sterling Heights, MI 48313
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I thought Dr. Harris took the time and listened thoroughly to my symptoms. I did not feel rushed nor pressured to get in and out as soon as possible. He also referred me to another Doctor to take care of one specific problem that required a specialist. He and his staff were also friendly and courteous.
by J. Nix xxx.xxx.60.123
February 05, 2016
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Was this provider compassionate to you and your situation?
Yes
by Anonymous xxx.xxx.139.187
August 11, 2014
This is the response to 9/13/2011 review by ANONYMOUS:

Dear Patient,

Thank you for taking the time to provide us with feedback. Our goal is to always meet or exceed patient expectations, and your feedback lets us know how we're doing. Unfortunately, the debate about the chairs in our waiting room being average or above average seems to be ongoing amongst our patients. We hope it's one we can resolve soon.

With that being said, we're so happy to have you for a patient, and if you wish to discuss your concerns with us at any time, please feel free to contact our office. Kind regards!
by Dr Roger Harris xxx.xxx.10.245
June 12, 2014
This is the response to the review frok ANONYMOUS on 8/28/2011

We're sorry if you feel that we would not stay late to meet your needs. It is our policy to stay late for patients who need us to do so. We also have weekend hours. Furthermore, we have same day appointments reserved and I am available 24 hours per day, 7 days per week by telephone. Our patients take advantage of these conveniences everyday.
by Dr Roger Harris xxx.xxx.157.68
June 12, 2014
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider show attention to detail?
Absolutely
by Guy Russell xxx.xxx.24.224
April 25, 2014
I was very unimpressed with their level of skill. It seemed like they had just started yesterday. The restrooms at this office were disgusting and smelled horrible. I couldn't even go. Obviously nobody cleans them or maintains them at all. It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting. The chairs they had in the waiting room were horrible. I was so uncomfortable; I wish they had put more thought into patient comfort. Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment. The doctor was absolutely HORRIBLE! He just stared at his laptop and didn't listen to a ward I said- he didn't even make any type of eye contact. He was very rude and extremely arrogant. The doctor was acting as though he hated his job and wanted nothing to do with me. I felt like I was bothering him- I asked one question and he snapped at me. The office is totally disgusting- looks like it hasn't been cleaned in years. The front desk people were very unprofessional and had terrible attitudes. If you're looking for a professional doctor Dr. Harris is definitely not someone I would recommend. Guarantee you will be dissatisfied if you come to this office.
by Jen xxx.xxx.117.77
January 14, 2014
This was the first time and last time going to this office. The front desk clerk was not rude to me, but very rude to others, and I overheard a full conversation with another patient she was having with over the phone. The persons name, condition, and medications were clearly overheard, total volation of patient privacy! The office was dirty and doctor was no better. This doctors office is one I would stay far away from. This was the worst doctors visit I have ever had. Please, stay far away!
by Susan xxx.xxx.214.208
September 27, 2013
Was this family doctor friendly?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider answer all of your questions?
Yes
by dan thomason xxx.xxx.193.27
February 06, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Yes
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.160.19
February 05, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.25.238
December 03, 2012
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Map and Directions
39880 Van Dyke Ave Ste 202, Sterling Heights, MI 48313