John Stafford, MD

John Stafford, MD
John M Stafford & Assoc 3800 Hollywood Rd Ste 101, Royalton Med Ctr Saint Joseph, MI 49085
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They always make sure to return my phone call as soon as possible. I haven't experienced an excessive wait time. The staff is extremely warm and welcoming, and made every effort to make me feel right at home. This provider has a lot of helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. I have recommended them to others.
by pam xxx.xxx.64.52
December 04, 2012
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by billy xxx.xxx.23.94
November 15, 2012
by Anonymous xxx.xxx.64.52
November 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Steve xxx.xxx.48.11
August 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.49.95
August 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.168.75
March 17, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
January 05, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this family doctor friendly?
Extremely Friendly
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
December 10, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Nathanael Pelkey
November 19, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were you able to relax during your appointment?
Yes
by Anonymous
October 24, 2011
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