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Shelley Drew, DO

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Shelley Drew, DO
West Michigan Family Med
(5 Reviews)
> Get Phone Number & Directions
1063 4 Mile Rd NW Grand Rapids, MI 49544
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
3.5 star average for Recommended
Would you recommend this family doctor to others?
I Already Have
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
February 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 17, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable.
by Michael
July 26, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
May 01, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
March 15, 2011
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Map and Directions
1063 4 Mile Rd NW, Grand Rapids, MI 49544