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Brilliant Smiles Dental

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Brilliant Smiles Dental
Brilliant Smiles Dental
(9 Reviews)
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113 West Front Street Adrian, MI 49221
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.61.56
February 28, 2013
Was this provider's office too loud?
No, it wasn't too loud
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
by Anonymous
December 15, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
November 29, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
September 30, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
September 27, 2011
They didn't display their qualifications. It made me nervous. It was easy to get the appointment time that worked for my schedule. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I am still upset about the fact that they don't back up their work. After a gold inlay filling coming out 3 times...they SHOULD NOT have charged me and my insurance a fee!
by David Guldin
March 31, 2011
I am very upset with Brilliant Smiles in Adrian for the following reason. I had a gold inlay filling done a couple of years ago. It has come out several times and I narrowly avoided swallowing it. The last time I had it put back it I assumed that took care of the matter. It did not. It unexpectedly fell out again on 3/25/11. I called the office 3/28/11 at 8:45 a.m. and got a recording that I was calling during non-business hours which begin a 8 a.m. I left a message. The call was returned shorty but they couldn't get me in till 3/30 so I complained and they got me in the same day. I assumed they would fix the filling again. They did but charged my insurance and me a co-pay of $31.50. I don't think they should have charged me. They obviously don't back of their work and my wife and I are strongly considering changing dentists, especially if this filling falls out again. And, while fixing the filling the dentist dropped it and I narrowly avoided swallowing it yet again!
by David and Ann Guldin
March 28, 2011
After I was slammed with a $12,000 bill and poor workmanship, I find that this Dentist just got out of jail and his license to practice reinstated spring of 2008. He was charged with numerous counts of fraud and drugs. Please do your homework before you see this dentist.
You can research him on the MDOC (Michigan Department of Corrections) website to get the facts.
by silverdustcd
March 30, 2009
i have verrrrrry bad experience (treatemnt and billing both )...cant explain .. rest up to you...
by dmsh
December 08, 2008
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Map and Directions
113 West Front Street, Adrian, MI 49221