Donn Latour, MD

Donn Latour, MD
7070 E Drive North Battle Creek, MI 49014
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
awesome awesome !!!!!!!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this dermatologist friendly?
Extremely Friendly
Was this dermatologist's staff friendly?
Yes, they went above and beyond
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider helpful about using your insurance coverage?
Absolutely yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
MORE LIKE A FACTORY ANYMORE, ONE IN, ONE OUT. front desk efficient but not friendly, dismissive of questions, make an appointment and ask the dr really? You have a display of cosmetic products I ask what it is and you say make an apt and ask the dr? bet you get a lot of sales that way lol they are technically good but don't expect anything else/
Did this provider answer all of your questions?
Some were answered
Would you recommend this dermatologist to others?
No
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's staff friendly?
Friendly Enough
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
I was somewhat uneasy during my appointment. I was never able to fully relax. I was disappointed that their staff didn't seem to respect me very much. In general, they seemed pretty dismissive of my condition and didn't offer any solid diagnosis. I could tell their entire attention wasn't focused on me. I left $55 poorer with no help.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too cold?
No, it was fine
Did you leave the office feeling satisfied with your visit?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this dermatologist friendly?
Not at all
Does this provider have helpful information available online?
No, just a basic listings page
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