Karen Chapel, MD

Karen Chapel, MD
2814 Monroe St Dearborn, MI 48124
Add a Review

Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 25, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
July 11, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
June 28, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Are you going to visit this provider again?
Without a doubt!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
June 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 24, 2011
Their prices were very fair. The level of care you get for the price is outstanding. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Gerald Scott
June 08, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I really felt welcomed here. The doctor and staff were friendly and accommodating. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by ronda
June 01, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer flexible appointment times?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
June 01, 2011
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
May 31, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
May 03, 2011
Add a Review