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Karen Chapel, MD

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Karen Chapel, MD
(33 Reviews)
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2814 Monroe St Dearborn, MI 48124
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
February 02, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
January 11, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
January 09, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
January 02, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
November 22, 2011
Was this dermatologist friendly?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
November 14, 2011
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 03, 2011
I would recommend them to my friends and family for sure. The service was impeccable and they were so caring. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Paula Kasprzyk
September 16, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider listen to your input and concerns?
Yes
Was this dermatologist's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 14, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
September 09, 2011
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Map and Directions
2814 Monroe St, Dearborn, MI 48124