Douglas Bell, MD

Douglas Bell, MD
Brookline Ear Nose & Throat 1 Brookline Pl Ste 401 Brookline, MA 02445
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous xxx.xxx.27.228
July 29, 2014
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.201.26
June 17, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
February 20, 2012
Was this ENT Otolaryngologist friendly?
Extremely Friendly
by Anonymous
February 09, 2012
I felt very safe in their care. I definitely trust them. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
Most importantly I was pleased with the care from the Doctor's. I wished I never left the practice.
by Deborah Abichaker
February 04, 2012
Was this provider's office too cold?
No, it was fine
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
October 27, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
September 27, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
September 02, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 03, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 21, 2011
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