Gordon Formica and Love DDS PA

Gordon Formica and Love DDS PA
Gordon Formica and Love DDS PA 3233 Superior Lane Suite B25 Bowie, MD 20715
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Gordon was my dentist from childhood far into adulthood. I could always depend on his staff to make me feel comfortable.
by Cindy Freland xxx.xxx.10.134
August 25, 2023
Dr Chow and Dr Kim are excellent, so is Heather. They do a thorough exam and explain things in terms I can understand.
All are very pleasant and professional.
by Jen xxx.xxx.242.114
December 17, 2020
Very warm place, good work. Been going for years.
by Dean xxx.xxx.45.188
February 20, 2017
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Was the chair you sat in during your dental procedure comfortable?
Definitely!
by Maritza xxx.xxx.135.33
May 21, 2014
Was the dental equipment clean?
Absolutely! It looked brand new
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.238.3
December 12, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Marilyn decker xxx.xxx.130.251
August 06, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.192.97
July 05, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.24.26
June 10, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider give unbiased advice?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.242.68
April 16, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have reasonable prices?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.0.43
November 06, 2012
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