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Mercy Dental Associates

Wellness.com Featured Provider
Mercy Dental Associates
Mercy Dental Associates
(16 Reviews)
Office

(410) 332-9262

 301 St. Paul Place Baltimore, MD 21202
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Someone dropped the ball had no problem asking for copay but let me wait for 1:15 minutes then bought it to their attention front desk said “oh ok” proceeded to take my paperwork to the back said someone will be calling you well that was another 10 minutes. Still more waiting happened, I left. The only young lady that apologized was someone in training. Just to be clear Mercy Medical Dental Associates by Mercy ER Downtown Baltimore 👎
by Sheryl xxx.xxx.127.108
June 21, 2018
Just like other reviewers said, I am having a hard time reaching anyone or getting an appointment. Even calling during their office hours they are almost always not available. Leaving a voicemail never help getting a call back. If you finally do reach someone, they are not very helpful, maybe a bit rude. I am not sure if I am going to make an appointment at this point.
by sansho xxx.xxx.61.88
April 27, 2017
Great Service and treatment. Very friendly personnel.
by Alex xxx.xxx.7.16
February 24, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Does the provider's staff try to be helpful?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
Does this provider return your phone calls?
Yes
by Anonymous xxx.xxx.100.66
August 05, 2014
Worse experience ever! I hadn't been to the dentist in some time and the dentist was very short with me. Had no facial expression and didn't even introduce himself or his assistant. He made me feel horrible for trying to do the right thing and his assistant was very rough with putting those things in my mouth for the xrays. He never even explained what was on my xrays and what needed to be done. Just tole me to come back for a cleaning and a couple extractions. Well guess what? I never returned! I have found a dentist who cares about my feelings and is willing to map out a plan to get my teeth back to better health.

I wouldn't recommend this place to a homeless person because even they deserve better than this. I don't know about the people who gave positive reviews. Maybe they're the ones paying out of pocket for their procedures and making this jerk rich! I hope they take note of the negative reviews and change their nasty ways or else they will lose a lot of business.
by deservesDABEST xxx.xxx.211.50
February 04, 2014
They are always "booked" or "closing" and the staff is beyond rude. I can't speak to the service of the dentists themselves. But why would I want to see anyone in the office after such awful customer service at the front desk.
by Megg xxx.xxx.138.197
January 09, 2014
Worst. Dentist. Ever.

I went for a cleaning and new patient exam. The hygienist poked at a few teeth and scraped a few teeth. Total time for her to do a cleaning and polishing? Nine minutes. No exaggeration.

The dentist then comes in to do his exam, which lasted another 60 seconds. He stood behind me the entire time - I never saw his face - he never introduced himself to me. No doctor-patient skills at all.

I will not be going back.

But then, called a new dentist and set an appointment for a cleaning and exam. Because Mercy billed my insurance for x-rays, my insurance won't for a new set - only once a year. So the new dentist asked me to contact Mercy and have them email over the x-rays they took. Simple, right? Wrong. They want $25 to send an email. Ridiculous.

Will never EVER go back there and encourage everyone to avoid them as well.
by MercyIsAwful xxx.xxx.112.10
October 16, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes
Did this dentist explain your dental procedure to you?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.19.235
December 20, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.19.235
December 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.0.163
August 09, 2012
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Map and Directions
301 St. Paul Place, Baltimore, MD 21202
Website https://mdmercy.com/find-a-doctor?listPage=1&specialty=Dentistry
Primary Specialty

Dentist

Practice Mercy Dental Associates
Business Hours
Monday:7:45 AM - 4:00 PM
Tuesday:7:45 AM - 4:00 PM
Wednesday:7:45 AM - 4:00 PM
Thursday:7:45 AM - 4:00 PM
Friday:7:45 AM - 4:00 PM
Saturday:Closed
Sunday:Closed