Govans Family Dental Center

Govans Family Dental Center
Govans Family Dental Center 4805 Old York Rd Baltimore, MD 21212
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
This is a wonderful practice!! I was in Baltimore (I'm from Philadelphia) for a wedding. The night before the wedding I had a slight dental "emergency" which would have probably prevented me from attending the wedding or, at any event, from enjoying myself. We searched the listing for a dentist near the hotel and were lucky enough to find Govans Family Dental Center. Every single staff member I came in contact with was fantastic and made me feel as if I was a regular patient in their office. I was able to enjoy the wedding and have some wonderful memories (especially of this incident). I can't say enough about Dr. Dukes and the rest!!
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider have helpful information available online?
Yes
Were the restrooms well-stocked at this provider's office?
Yes
Was this provider's office clean?
Totally yes
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider have reasonable prices?
Absolutely!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Service is prompt which is good because I can schedule appointments on my lunch break.
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider listen to your input and concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
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