Joseph Santelli DDS PC

Joseph Santelli DDS PC
Joseph Santelli DDS PC 116 Court Street Plymouth, MA 02360
Add a Review

Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
I have neve had anything to complain about with this office, but I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. The dentist and staff are so friendly and accommodating, and make each visit as pleasant as possible. I have never felt more welcome at a dental appointment! I have never been put on hold here for a any period of time and am so impressed with how quickly all of my questions are answered. They make the extra effort to make sure every question and concern I had was addressed.
by Marie Rogerson xxx.xxx.50.38
November 25, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.212.207
October 15, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
March 12, 2011
They have a very good professional reputation. I know that I'm under the care of an expert. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They always take that extra step to make me feel special. I always enjoy my appointments here. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. They always take the time to listen to me. I know they really care about me and what I have to say.
by Bill Alden
March 04, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
February 28, 2011
Add a Review