McDaniel Steve DDS

McDaniel Steve DDS
McDaniel Steve DDS 534 Center Street Ludlow, MA 01056
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.255.9
April 25, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Laura xxx.xxx.171.13
July 30, 2013
My family and I have been a patient since he first open his office. Will absolutely return. I always have a good experience, and they are by far the best I've ever seen. The dentist and staff are very friendly and accommodating. I have never felt more welcome at a dental appointment! Their office is well organized and clean. I could tell they took a lot of time making sure it was presentable. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. Let me just say that the chairs in their waiting room are extremely comfortable. The only problem I have with this office is the billing. It's a little confusing, but they always take the time to explain it.
by Anonymous xxx.xxx.144.54
May 02, 2013
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous xxx.xxx.171.28
April 25, 2013
When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. They were so nice and professional and even called me to remind me about my upcoming appointment. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. My teeth cleaning didn't feel rushed at all. They always take the time to make sure they are thorough. I was not satisfied with my visit... not much was accomplished and I felt confused and uneasy upon leaving. I visited a different dentist after receiving a confusing bill. Dr Mcdanials office charged me for fillings on 6 teeth but only 2 fillings were performed. They also charged for White fillings and they used Silver. They refuse to negotiate on the bill even with proof.
by Eric xxx.xxx.68.30
March 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.226.236
February 29, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 01, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous
November 01, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous
September 09, 2011
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
August 01, 2011
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